Last update: August 24, 2020
The respect of your private life is of the utmost importance for Les Entreprises Daniele Henkel Inc., who is responsible for this website.
- the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
- your rights regarding your personal information;
- who is responsible for the processing of the collected and processed information;
- to whom the information is transmitted;
- if applicable, the website’s policy regarding cookies.
COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
- Last Name
- First name
- Mailing address
- Postal code
- Email address
- Phone and/or fax number
- Credit card number
The personal information we collect is collected through the collection methods described in the following section.
FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
- Website registration form
- Order form
We use the collected data for the following purposes:
- Order tracking
- Special offers
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
- Information for promotional offers
We use the personal information thus collected for the following purposes:
- Website management
COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.
a) Cookies used by the Website
The cookie files used on the Website are the following:
- IP address
- Operating system
- Pages visited and queries
- Day and time of connection
Shopping cart, origin of users
The use of such files allows us to achieve the following purposes:
- Improvement of the service and personalized welcome
- Personalized consumption profiles
- Order tracking
- Statistical surveys
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.
SHARING PERSONAL INFORMATION
We are committed to not selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:
If you do wish that we not share your personal information with third parties, you may object at the time of collection or at any time thereafter, as described in the “Right of objection and of withdrawal” section.
STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: Infinite, except after suppression of personal account. The only information relating to an order on the website is kept for better customer service.
HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Cloudways, located at the following address:
[12:33 PM] Didier Macrez 52 Springvale, Pope Pius XII Street Mosta MST2653, Malta.
The host may be contacted at the following phone number: ________.
Personal information we collect and process is exclusively hosted in Canada.
- a) Controller
The “Controller” is: Marketing Head at Entreprises Daniele Henkel Inc. The Controller may be contacted as follows:
by phone at 514-312-0222 or by email at [email protected]
The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.
b) Obligations of the Controller
The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.
In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.
RIGHT OF OBJECTION AND OF WITHDRAWAL
You have the right to object to the processing of your personal information by the Website (“right to object”). You also have the right to request that your personal information does not appear, for example, on a mailing list (“right to withdraw”).
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
The user must make a request to limit the processing of his personal information to the data controller, by sending an email to the address provided above.
RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
The user must send an email to the person in charge of processing personal information, specifying the subject of their request and using the contact email address of the person in charge of personal information provided on this page.
If you have a personal account, you may request its removal by following the procedure described hereinafter:
The user must send an email to the data controller, specifying his personal account number. The request for deletion of data will be processed within 14 working days.
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
- SSL (Security Sockets Layer) Protocol
- SET (Secure Electronic Transaction) Protocol
- Digital certificate
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal information on the Internet always entail a part of risk.
We are committed to respect the legislative provisions as specified in:
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or
Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.